Job Summary
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Job Title: Remote Client Relations Associate
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Qualification: Bachelor’s degree in Business Administration, Marketing, or related field
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Location: Remote (Nigeria)
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Experience: 1–3 years in customer service, client relations, or sales support
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Job Field: Customer Service / Sales
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Salary Range: ₦180,000 – ₦250,000 monthly
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Application Deadline: October 7, 2025
About the Company
Evergreen Business Solutions is a Nigerian consultancy that helps small and medium-sized enterprises (SMEs) scale their operations through business development, process optimization, and client management strategies. Their mission is to empower local businesses with the tools, resources, and professional guidance they need to compete globally.
Role Overview
The Remote Client Relations Associate will serve as the first point of contact for clients, ensuring smooth communication and excellent customer experiences. The role requires a proactive communicator with the ability to build strong relationships and address client needs efficiently.
Key Responsibilities
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Act as a liaison between clients and internal departments.
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Respond to client inquiries via email, chat, or phone calls.
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Maintain accurate client records in the CRM system.
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Support client onboarding and ensure satisfaction with services.
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Prepare client reports and track performance metrics.
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Identify upselling or cross-selling opportunities to drive revenue.
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Collaborate with the business development team on client strategies.
Required Skills and Qualifications
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Bachelor’s degree in Business Administration, Marketing, or related discipline.
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Excellent verbal and written communication skills.
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Strong organizational and multitasking abilities.
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Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce).
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Customer-first mindset with problem-solving skills.
Desirable Attributes
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Prior experience in a consulting firm or B2B company.
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Ability to manage multiple clients in different industries.
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Knowledge of digital communication tools (Slack, Zoom, MS Teams).
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Sales-oriented mindset with negotiation skills.
Benefits of Working with Evergreen Business Solutions
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Competitive salary and incentives for performance.
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Remote-first culture with flexible hours.
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Opportunity to work with SMEs across multiple industries.
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Professional development training in client management.
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Career growth into senior client-facing roles.
Career Growth Prospects
This role could lead to positions such as Client Relations Manager, Business Development Executive, or Customer Experience Lead. Long term, employees can transition into Account Management or Strategy Consulting roles.
Application Process
Applicants should prepare:
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Updated CV highlighting client-facing experience.
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Cover letter detailing approach to client relationship management.
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References from previous employers (if available).
How to Apply
Send your application to: evergreenbiz.jobs@gmail.com
with the subject line: “Application – Remote Client Relations Associate”
Only shortlisted candidates will be contacted for the next stage of the hiring process.
Final Thoughts
If you’re passionate about building client trust and providing top-tier service, this opportunity with Evergreen Business Solutions will help you grow into a well-rounded professional while working remotely.