Virtual Assistant Needed (Remote Nigeria)

Are you tech-savvy, detail-oriented, and looking for a flexible remote job you can do from the comfort of your home? This opportunity might just be for you! A fast-growing Lagos-based online store is currently hiring a Virtual Assistant to join their team remotely.

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If you’re an NYSC corps member, stay-at-home parent, or a fresh graduate looking to earn real income from home, this remote job could be your stepping stone into the world of online employment.

About the Company – TopValue Mart

TopValue Mart is a reputable Nigerian e-commerce business that specializes in affordable household goods, fashion items, kitchen accessories, and daily essentials. Based in Lagos, the company serves thousands of customers across Nigeria and is known for its fast delivery and excellent customer service.

With its expanding customer base, TopValue Mart is now building a remote customer support and admin team — starting with a Virtual Assistant who can handle daily backend tasks.

This is a part-time, entry-level position that can grow into a full-time remote role depending on performance.

Job Title: Virtual Assistant (Remote)
Location: Remote (Nigeria)
Company: TopValue Mart – A fast-growing online store based in Lagos
Employment Type: Part-time, Remote
Pay: ₦120,000 – ₦150,000 monthly (performance-based)

Job Summary

As a Virtual Assistant, you’ll play a key role in managing the day-to-day operations of the online store. You’ll help with customer interactions, updating product inventory, coordinating orders, and preparing reports for management.

No physical office visit is needed. All communication is done via WhatsApp, email, and internal tools like Google Sheets and Trello.

This job is ideal for:

  • NYSC corps members looking for side income

  • Undergraduates or students with free time

  • Stay-at-home moms or dads

  • Anyone with basic digital skills and internet access

Key Responsibilities

Here’s what your typical daily duties would look like:

  1. Responding to customer messages via WhatsApp and email

    • Answer basic inquiries

    • Track and confirm orders

    • Forward special requests to fulfillment team

  2. Updating product listings and stock availability

    • Remove out-of-stock items

    • Add new product descriptions

    • Adjust prices as directed

  3. Coordinating delivery schedules

    • Follow up with dispatch riders

    • Send reminders to customers expecting deliveries

    • Escalate delays or issues to the team lead

  4. Generating daily and weekly performance reports

    • Use provided Google Sheet templates

    • Record sales volume, delivery success rate, and customer issues

  5. Posting or scheduling pre-written content on Instagram

    • Use tools like Buffer or Later

    • Basic caption formatting (no design work required)

Required Skills & Qualifications

To qualify for this job, you don’t need years of experience. But you do need to be smart, responsive, and tech-comfortable.

Minimum Requirements:

  • Basic command of English (written and spoken)

  • Smartphone or laptop with internet access

  • Familiarity with Gmail, WhatsApp, Google Sheets

  • Ability to follow instructions and meet deadlines

  • Stable daily internet (Wi-Fi or mobile data)

  • Good typing speed and attention to detail

Bonus Skills (Not required, but a plus):

  • Familiarity with Canva or Notion

  • Previous VA or customer support experience

  • Knowledge of Lagos delivery services (GIG, Kwik, etc.)

Benefits of This Remote Job

Besides the monthly pay, here are other perks you’ll enjoy:

  • Work from anywhere in Nigeria

  • Flexible schedule (no fixed login hours)

  • Weekly data/airtime support

  • Real-world work experience you can add to your CV

  • Mentorship from the company’s operations team

  • Potential to be promoted to full-time remote role with added pay

How to Apply:
Send your CV and a short cover letter to jobs@topvaluemart.com with the subject: “Remote VA Application – [Your Name]”. Applications close July 29, 2025.

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