About Kuda
Kuda is a money app built for Africans, committed to making financial services accessible, affordable, and rewarding for every African, anywhere in the world.
We’re a passionate and diverse team united by a vision to build an inclusive digital bank that Africans love. That’s why we chose the name “Kuda”, meaning love in Shona, a language spoken in Southern Africa.
By offering seamless money transfers, smart budgeting tools, and instant access to credit, we’re empowering our users with a modern alternative to traditional banking. Backed by over $90 million from world-renowned institutional investors, we’re expanding our impact from our hubs in Nigeria, South Africa, and the UK.
Role Overview – Senior Product Manager (Onboarding & Identity)
We are seeking a highly experienced and results-driven Senior Product Manager to lead our Onboarding & Identity team. In this strategic role, you will drive the vision, development, and continuous improvement of Kuda’s customer onboarding journey.
Your mission will be to optimize the onboarding funnel, reduce friction, ensure regulatory compliance, and deliver a seamless account creation and upgrade experience that fuels our growth. You’ll work cross-functionally with Design, Engineering, Data, and Marketing teams to shape a roadmap of innovative features and experiments that delight users and scale efficiently.
This is a unique opportunity to make a meaningful impact on the lives of millions of users while accelerating Kuda’s global expansion.
Key Responsibilities
- Own and drive the strategy and roadmap for onboarding and identity, aligned with company OKRs and team vision
- Lead cross-functional teams of engineers, designers, and analysts to execute high-impact features and experiments
- Monitor and optimize onboarding funnel metrics, sharing insights with leadership and using data to inform decisions
- Continuously improve the user onboarding experience—from sign-up to account upgrades
- Ensure product initiatives meet regulatory and operational standards through collaboration with stakeholders
- Design, test, and roll out onboarding experiments grounded in research, user feedback, and analytics
- Define success metrics, track performance, and validate impact with real users
- Effectively coordinate resources and delivery timelines to ensure on-time, high-quality execution
Requirements
- 5+ years of product management experience, with a focus on user onboarding journeys
- Strong understanding of mobile platforms and ecosystems
- Data-driven mindset with experience running A/B tests and making insights-led decisions
- Proven track record of launching impactful product features that drive growth
- Comfortable analyzing data from various sources to identify trends and opportunities
- Skilled in prioritizing MVPs, managing trade-offs, and shipping iteratively
- Highly curious and proactive—asks the right questions and explores bold ideas to drive outcomes
Preferred Qualifications
- Experience in fintech or digital financial services
- Familiarity with African markets and users
- Understanding of KYC and regulatory compliance in onboarding flows
- Strong passion for exceptional user experiences and intuitive design
Why Join Kuda?
At Kuda, our people are at the heart of everything we do. That’s why we offer an empowering, supportive environment along with a robust suite of benefits designed to support your well-being and growth.
- Vibrant, collaborative work culture with a multinational team
- Pension plan
- Career development and growth opportunities
- Generous annual leave plus public holidays
- Paid time off for parental leave, relocation, birthdays, study leave, and more
- Group life insurance
- Comprehensive medical insurance
- Welfare packages (weddings, compassionate leave, and more)
- ✅ Perkbox employee rewards platform
- ♀️ Goalr — wellness app for employees
- Award-winning learning & development programs
- Hybrid work environment promoting work-life balance
Diversity & Inclusion
Kuda is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all. All qualified applicants will be considered without regard to race, religion, gender, sexual orientation, national origin, disability, age, or any other legally protected status.
If you require accommodations due to a disability or special need during the hiring process, please let us know.