Job Summary
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Job Title: Remote Operations Coordinator
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Qualification: Bachelor’s degree in Business Administration, Education Management, Operations, or related field
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Location: Remote (Nigeria-based applicants encouraged)
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Experience: 2–5 years in operations, administration, or education management
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Job Field: Operations / Administration / EdTech
About the Organization
LearnSphere Academy is a fast-growing online education platform in Nigeria, providing accessible and affordable digital learning solutions. Founded in 2019, LearnSphere offers live classes, recorded video modules, career mentoring, and certification programs across technology, business, health, and vocational skills.
With thousands of active learners and partnerships with universities and corporate training providers, LearnSphere aims to bridge the gap between traditional education and future-ready skills. To manage its rapidly growing platform and ensure smooth operations, the academy is hiring a Remote Operations Coordinator.
Role Overview
The Operations Coordinator will oversee the day-to-day running of LearnSphere’s remote operations. You’ll serve as the link between instructors, students, technical teams, and management, ensuring all workflows run smoothly and efficiently.
This is a strategic yet hands-on role, requiring someone detail-oriented, highly organized, and passionate about the power of education technology.
Key Responsibilities
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Coordinate daily operations across various departments including student support, instructors, and IT.
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Monitor and maintain the learning management system (LMS) to ensure smooth user experience.
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Develop and document standard operating procedures (SOPs).
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Manage schedules for online classes, webinars, and workshops.
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Ensure instructors have the resources and support they need to deliver quality sessions.
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Track enrollment data, course completion rates, and operational metrics.
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Work with the customer support team to resolve escalated student issues.
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Collaborate with marketing and sales teams to support course launches and promotions.
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Provide weekly and monthly operations reports to management.
Required Skills and Qualifications
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A Bachelor’s degree in Business Administration, Education, Operations, or related field.
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2–5 years of experience in operations, program coordination, or administration.
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Knowledge of learning management systems (LMS) and online education tools.
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Excellent organizational, problem-solving, and multitasking skills.
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Strong communication and people management abilities.
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Proficiency in Microsoft Office, Google Workspace, and project management tools (Trello, Asana, etc.).
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Ability to thrive in a remote-first environment.
Desirable Attributes
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Passion for education, EdTech, and digital transformation.
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Experience in scaling online programs or training initiatives.
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Attention to detail with a solutions-driven mindset.
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Strong analytical ability to assess performance metrics and recommend improvements.
Benefits of Working with LearnSphere
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Competitive remote salary with opportunities for growth.
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Flexible work hours with a performance-based culture.
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Chance to impact thousands of learners across Nigeria and Africa.
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Career growth into Operations Manager or Head of Operations.
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A dynamic team culture that values innovation and continuous learning.
Career Growth Prospects
This role is a stepping stone to leadership. Successful candidates may transition into senior roles overseeing regional operations, strategic partnerships, or even COO responsibilities as the academy scales.
Application Process
Applicants should prepare:
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Updated CV/Resume highlighting relevant operations or coordination experience.
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Cover Letter showing interest in EdTech and ability to manage remote operations.
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References (if available) from previous roles.
How to Apply
Send your application with the subject line “Application – Remote Operations Coordinator” to:
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.